User Support

 

The NCC User Support group provides telephone and email support for every aspect of NDSR and all NDSR license options.

 

Please contact NCC User Support with questions about licensing, shipping, installation, networking, passwords, special license amendments, annual support agreements, software upgrades, patches, software features, dietary assessment methods, database features, foods and nutrients, NDSR reports, NDSR Output Files, and use of the DSAM module.

 

Assistance is provided Monday through Friday, 8:00 a.m. to 4:00 p.m. (Central time)

 

Online NDSR resources include:

• Technical Support & Tips
• FAQs
• NDSR User Manual
• NDSR Training Modules
• New Food Request Processing
• Dietary Assessment Resources
• Healthy Eating Index (HEI)
• Food Amount Reporting Booklets (FAB)
• Orientation to the Content of the NDSR Output Files