Interviewer Staff Qualifications

• NCC hires and certifies high caliber staff to perform dietary recalls
• Current staff have bachelors or masters degrees, are diet technicians, or are currently finishing their bachelor’s degree
• Several current staff are Spanish/English bilingual
• Interviewers complete Responsible Conduct of Research (RCR) and Human Subjects Research Training
• Many staff have years of NDSR experience

 

Training of Interview Staff

 

NDSR Training and Certification

• 2 Day, hands-on NDSR Training
  • Developing interviewing techniques
  • Using the multiple pass approach
  • Navigating the NDSR search features
• Complete 10 practice recalls
• Complete 1 baseline recall and 1 certification recall
• Line by line review of individual recalls with feedback/additional training provided as needed until approved by NCC Quality Assurance Lead
• Ongoing quality assurance reviews with feedback/training as needed

 

Study Specific Certification Process

• Study-specific training, with length of training based on complexity of study
  • Describe new procedures specific to the study
  • Review study-specific Data Entry Rules
  • Complete study-specific exercise activities
• If study is not typical, conduct practice recalls
• Complete study-specific certification recalls
• Provide interviewer feedback/additional training as needed based on quality assurance reviews